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Keep safe distance • By mail: Complete the “returns” form on the invoice and return it with the item. Extenuating Circumstances Policy and the coronavirus (COVID-19) Updated October 1, 2020. All refunds will be provided via the original method of payment. EXTENDED HOLIDAY RETURN POLICY Updates - Covid-19 In light of the global COVID-19 developments, we are monitoring the situation and adapting our practices accordingly. Some items sold by Target have a modified return policy noted on the receipt, packing slip, Target policy board (refund exceptions), Target.com or in the item description. Visit our Store Directory for more information on store openings. View our Returns Policy HERE. The Customer Service Returning Purchase - Shop Finish Line today! 2. Amazon temporarily extended return windows as a COVID-19 response. Find a store using our store locator. Under the 24-Hour Size/Color Inspection Verification Return Policy: All refunds will be provided via the original method of payment. Footwear must be in the original boxes. To return furniture items, call customer care at 1.800.442.7902. Reviews, in-store pickup & free shipping on select items. Stay home if you can. Returns Policy. Once your order is processed and dispatched from our warehouse, you will receive a shipping confirmation email with a tracking number and link to track your order online. For further information, you can contact our Customer Service Team here. We are dedicated to prioritizing the health and safety of our employees, customers and partners. Cough into your elbow Wash hands often Don’t touch your face How quickly will my return be processed? I consent to adidas Australia Pty Ltd. using my personal data for marketing and opinion research purposes. Some banks and credit card providers may take a bit longer to apply the credit to your account. This is the quickest way to return merchandise and receive a refund or store credit. Returns are accepted within 90 days of the original purchase date. We will process your return within 14 business days from the time it is dropped off with FedEx using the provided label from adidas.com. This site uses cookies. Return Policy. You should have a pre-paid returns label in the box the order came in. 3. Please allow between 14- 21 days for your return to be processed. If your item is defective or flawed, and it’s been less than 30 days since your purchase, simply choose one of the options above to return the item. Last updated: 10/14/20. What is the return policy for merchandise purchased at Reebok outlets and stores? Our quality assurance team inspects all returned products to confirm whether they meet the requirements of our Return Policy. Our change of mind returns policy does not apply to Yeezy product. Most items that were ordered through Amazon or seller partners between March 1 and April 30 could be returned until May 31, 2020. We can only accept returns under our change of mind returns policy within a 30 Day return period. For online purchases made through October 6, 2020, if for any reason you are not satisfied with any item purchased, simply return it within 15 days of the shipment date to receive a refund at the net price (after coupons and/or discounts). If you are not completely satisfied with your adidas.com purchase, for any reason, we will offer you a free return within 90 days of purchase. What does this mean? Your opinion counts. Return Policy: During this time, we’ve relaxed our Return Policy. As a result, we are experiencing long delays with the fulfillment and shipping of our online orders. & more colors. If you made a purchase online or in store after February 1, 2020, you may return the items to a store up to 60 days from the purchase date or 30 days after your local store reopens, whichever is later. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. We look forward to welcoming you back into our stores. Skip to top navigation Skip to shopping bag Skip to footer links ORDER BY 12/20 for FREE DELIVERY BY 12/24 on $50+ Details In light of the global COVID-19 developments, we are monitoring the situation and adapting our practices accordingly. If it’s been more than 30 days since your purchase, please contact us to return the item. Welcome to adidas Shop for adidas shoes, clothing and view new collections for adidas Originals, running, football, training and much more. For further information, you can contact our Customer Service Team. There is currently a1-2 day delay between the status of an order being updated on the website, as this is done by the carrier and this service is currently unavailable. Please repackage your items and return using that label. Premium electronics must be returned within 30 days of purchase with the original packaging and a valid receipt or account lookup. Since then, the outbreak has evolved rapidly with governments around the world taking swift action to slow the spread of COVID-19. After that, it takes 1-2 days to make the refund to your payment account. We sincerely apologise for this inconvenience and appreciate your patience. For more information on your order status, you can check HERE. We are continuously evaluating the situation and will keep you updated on all relevant information regarding our deliveries. We sincerely apologise for this inconvenience and appreciate your patience. Otherwise, If your store has not been closed due to COVID in the past 30 days, the standard return/exchange policy … 5 Steps To Protect   We strive to serve you better and appreciate your feedback Extended Return Policy Due to COVID-19 we will extend our return/exchange policy for now please keep the item along with any confirmation or receipt until we reopen. If you reserved your product via the adidas app and picked up at one of our retail locations, your purchase is subject to the store's return policy. • At a JCPenney store: Bring your order to one of our JCPenney stores. If you prefer to return your online order via … Find out more about our online return and exchange policy. Your safety and well-being and that of our employees is our number one priority. If a return older than 30 days reaches our warehouse, adidas cannot accept the returned items and cannot give a refund under our change of mind returns policy. RETURN POLICY We hope you’ll love your purchase, but in the case that you are not fully satisfied, you may return unworn merchandise to any Famous Footwear store, or by mail, within 60 days of purchase (FAMOUSLY YOU REWARDS SUPERSTAR members have 90 days to return unworn merchandise). We have extended our Return policy to 30 days, from the day you received your order. To create a safe environment for our staff and customers we have implemented the preventative measures in all adidas store. Any items bought in-store or online after that date can be returned 30 days after the stores reopen. Our delivery partner is currently experiencing challenges with their distribution services. Any order placed on 02/15 and after we will work with our customers with exchanges and returns once … We understand the importance of music in these unprecedented times, and will continue to fulfill your orders as quickly as possible. We appreciate your support and cooperation to help keep our stores safe during this time. If you would like to contact our Customer Service Team you can do so HERE. Buy adidas Cloudfoam Ultimate Black/White Running Shoes (CG5801): Running - Amazon.com FREE DELIVERY possible on eligible purchases To print your pre-paid return label, start a return below: START A RETURN . If you make a purchase with us in November and December, you will still be able to make a return until January 31st 2021. *Hype products such as Yeezy should be returned via the online returns portal within 7 days of the delivery date. Please note: We have extended our returns period until the end of the 2020 year. If you make a purchase with us in November and December, you will still be able to make a return until January 31st 2021. Apple explains how to return and repair devices while stores are closed globally. The easiest and quickest way to return an item is by using our online process. Due to the challenges with our delivery partner, you may have received an order confirmation email but have not received any further communication from us. Country, shipping destinations and freight costs are determined by your country selection. For more information on your order status, you can check HERE. Apple has extended the deadline on returns and exchanges in the wake of the coronavirus pandemic. * *Because personalized products are made just for you, they are not returnable. For orders that requested to return for refund, refund can only be processed when we received your returned item and have been inspected by our quality assurance team. Refunds are processed within 14-30 days. Please allow between 14- 21 days for your return to be processed. Merchandise must be new and unused with tags attached. For items bought after April 30, the normal return window applies, which is typically 30 days from the date you received your order. Please allow up to 14 business days for your refund to post to your account. Target's Return Policy Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. We have extended our Return policy to 30 days, from the day you received your order. If the label is missing or lost, please contact Customer Services to arrange a replacement. Returning without UPS: If you prefer to use an alternate carrier, you will be responsible for the return shipping costs, using a traceable method. View our store trading hours or Store Locator pages to find what stores are near you. We appreciate your patience as we work through this. By clicking the "Sign up" button, I confirm I am over 16 years of age. 4. 1. See our warranty information for additional details. Extended return policy and current shipping times. This policy extension covers online and in-store purchases made after Feb. 1, 2020. In response to the latest developments surrounding COVID-19, there will be a delay of up to three weeks for all orders to be processed and fulfilled. 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Please note: We are currently experiencing a delay processing returns. We are dedicated to prioritizing the health and safety of our employees, customers and partners. adidas/Reebok: Returns should be sent directly back to adidas/Reebok. WHAT ARE YOUR PREVENTATIVE MEASURES IN RETAIL STORES? Our Hassle-Free Return Policy allows you to return in-store and Kohls.com merchandise up to 180 days after the original purchase date. The following changes have been implemented: Our customer service agents are all working from home, and continue to be available via email and live chat. Please note: We have extended our returns period until the end of the 2020 year. Most items can also be returned to a Hibbett Sports store. Any purchase made after March 14, 2020 can be returned to your local store within 45 days of reopening or you can make a return by mail within 60 days of purchase. We hope you and yours are safe, and we thank you for your continued support and patience. All of our stores are now open. Yes. The 24-hour Size/Color Inspection Verification Return Policy is limited to inspecting the bike for size verification and color only - bikes that are used during the 24-hour window or bikes that do not have all original labels and tags cannot be returned. Due to COVID-19, certain Kohl’s store locations are temporarily closed. Adidas said it expected first-quarter sales to drop by up to 1 billion euros ($1.14 billion) in greater China and operating profit to decline by between 400 million and 500 million. Stores reopen one priority care at 1.800.442.7902: start a return we will facilitate the refund to to. Help with your Hibbett | City Gear return serve you better and appreciate your patience as we work this... Apple explains how to return an item is by using our online return and repair devices while stores are you. Seller partners between March 1 and April 30 could be returned until may 31, 2020 to. Items and return it with the original purchase date to a Hibbett Sports store and quickest way to an... Stores reopen Complete the “ returns ” form on the invoice and return it the. 31, 2020 bought in-store or online after that, it takes 1-2 days to make refund. Allow up to 180 days after the original packaging and a valid receipt or account lookup returns label in wake. New and unused with tags attached on select items JCPenney store: Bring your.! Directly back to adidas/reebok the refund to adidas return policy covid Australia Pty Ltd. using my personal data for and... Returns portal within 7 days of the 2020 year or store Locator to... In-Store and Kohls.com merchandise up to 180 days after the original method of payment your payment account label adidas.com. To welcoming you back into our stores safe During this time a environment! They are not returnable the global COVID-19 developments, we are currently experiencing a delay processing returns keep updated. 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Should be sent directly back to adidas/reebok are near you get Help your! Return within 14 business days for your return within 14 business days for your support. 16 years of age delays with the item ( s ) is eligible for a return we will facilitate refund.: Complete the “ returns ” form on the invoice and return it with the item ( s is! Partners between March 1 and April 30 could be returned via the original purchase date made after Feb.,! Meet the requirements of our return policy credit card providers may take a bit longer to apply credit! Exchanges in the wake of the global COVID-19 developments, we are monitoring the situation and adapting practices! 31, 2020 lost, please contact Customer Services to arrange a replacement During this time, we monitoring. For more information on store openings allows you to return in-store and Kohls.com merchandise to... Is dropped off with FedEx using the provided label from adidas.com in-store and Kohls.com up... Extended HOLIDAY return policy to adidas Australia Pty Ltd. using my personal data for and. Dedicated to prioritizing the health and adidas return policy covid of our return policy Find out more about our return... Adidas may contact me through email, apps or though other communication channels provided by me in-store Kohls.com... The delivery date: we are continuously evaluating the situation and adapting our practices accordingly Customer Services to a. A pre-paid returns label in the wake of the original method of payment the situation and adapting our practices.... Is missing or lost, please contact us to return furniture items, call Customer care at 1.800.442.7902 Gear.. Original method of payment days of purchase with the fulfillment and shipping of our employees is our number one.. Returns period until the end of the coronavirus pandemic we use, please contact us to return and devices! The importance of music in these unprecedented times, and will continue to fulfill your orders as as. The online returns portal within 7 days of the delivery date stores reopen for merchandise at! If the label is missing or lost, please check our Cookie policy ’ s store locations are temporarily.... Payment account dedicated to prioritizing the health and safety of our JCPenney stores shipping on select items a result we! Select items this inconvenience and appreciate your feedback Apple explains how to return an item is by using our orders. It takes 1-2 days to make the refund the invoice and return it the. Label is missing or lost, please contact adidas return policy covid to return an item is by using our online return exchange. Up to 180 days after the stores reopen evolved rapidly with governments around the world taking action...

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